Customer Service/Data Entry – New Delhi

Milani Electrical & Solar is a growing, customer-focused electrical and solar solutions provider, delivering high-quality workmanship and reliable service to residential and commercial clients. As part of our continued expansion, we are growing our administrative and technical support operations by establishing an office in India. This expansion allows us to strengthen our internal systems, improve operational efficiency, and provide enhanced support to our teams and customers across multiple regions. We are seeking talented professionals who are excited to be part of a growing international organization and who value collaboration, accountability, and continuous improvement.

Position Details:

Location: In-office position in Delhi, India

Responsibilities:

• Answering customer phone calls for emergency plumbing, heating, and AC services
• Calmly and effectively guide customers through their needs and ensure they get the help they need as quickly as possible
• Helping customers with any questions or listen to concerns they have
• Learning product knowledge and developing an understanding about plumbing, heating & ac to guide the customer effectively and ensure you can relay accurate information to them
• Entering data such as customer information, work completed, technician hours into the system
• Providing excellent service to customers during all situations
• Ensuring all data is accurate and updated in a timely manner
• Send invoices to customers
• Any other duties set by Management

Qualifications:

• Strong communication skills, with a focus on customer service
• English Medium Educated
• Proficiency in data entry and familiarity with office software
• Ability to work in a fast-paced environment and manage emergency calls efficiently
• Detail-oriented and capable of managing multiple tasks at once
• Previous customer service or data entry experience is a plus
• Knowledge about plumbing, heating and air conditioning is an asset
• Good typing skills

If you’re a motivated individual looking to grow with a leading company, we’d love to hear from you! Apply today and start your journey with Milani Electric & Solar.

While we thank all candidates for their interest, only those who most closely match our requirements will be contacted will be contacted.

Job Types: Full-time, Permanent

Language:

• English (Preferred)

Work Location: In person