Milani Plumbing Drainage & Heating

Proudly serving Greater Vancouver and the Lower Mainland since 1956

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Milani Plumbing - Vancouver’s Best Plumbing Company: Our 3rd Consecutive Consumer Choice Award

For the third consecutive year, Milani Plumbing, Drainage and Heating has received the Consumer’s Choice Award as Vancouver’s best plumbing company. We are especially pleased to have won the Consumer’s Choice Award in all three of our categories: you chose Milani Plumbing as Vancouver’s best plumber, best heating contractor and best in drainage work as well.

Across Canada, the Consumer Choice Award seal is a recognized mark of business excellence.  Since 1987, the Consumer Choice Award organization has surveyed Canadian consumers to identify businesses which provide superior service to their customers and communities. Consumer Choice Award surveys are conducted by Leger Marketing, Canada’s leading independent market research firm, to ensure objective and accurate results.

We take this opportunity to thank you, our customers, for your loyalty and your support through the years. This award strengthens our commitment to excel, to exceed your expectations and to strive for your 100% satisfaction. As a professional team, we are happy to be part of the Milani family and look forward to serving your families in the years to come.

Milani Plumbing brings Christmas to the Mental Health Ward


Neediest psychiatric inpatients of Burnaby Hospital received a Traditional Christmas Lunch

Burnaby.- For the second year Milani Plumbing Drainage & Heating celebrated Christmas with the patients of the Psychiatric Inpatient Unit of the Burnaby Hospital. Patients were not able to leave the ward to be with their families during the holiday season; Therefore Milani Plumbing, Drainage and Heating provided a sit down holiday meal in the Hospital.

“When we asked Cathie (Heritage) at Burnaby Hospital, where the biggest need was? She replied without hesitation ‘our Psychiatric Patients’. During the holidays women and children usually get all the attention, but this population of the hospital is typically forgotten. That is why we want to bring them some joy, smiles and a great meal”, said Vern Milani, President of Milani Plumbing.

Three turkeys were roasted on site by Milani volunteers that started at 5am and were ready by noon for these patients, most of whom suffered from depression, schizophrenia or Bipolar disorders. Milani hoped to not only provide some Christmas cheer but to also bring awareness to the programs that help its patients to recover and get back to their normal lives in the community.

Burnaby Mental Health Service Inpatient Unit is a 25-bed psychiatric unit for adults which provides treatment to patients who are experiencing an acute phase of psychiatric illness. The aim of IPU is to provide a safe physical and emotional environment where the patient is able to discuss concerns and learn new coping skills.

Air Conditioning Tips

Maintaining Your Air Conditioning in Vancouver is Easy with a Little Effort in the Summer Months! 


Keeping your systems for HVAC in Vancouver maintained regularly is essential for optimizing energy efficiency and increasing their lifespan, so we here at Milani have assembled some advice for you to successfully maintain your unit for air conditioning in Vancouver during these hot summer months.  


1.  Check Your Filter. A dirty filter makes it harder for your system to push cold air out, increasing the amount of energy you use and, therefore, the money you are charged on your energy bill. To save this money, make sure to check and clean your air filter in Vancouver every three months at a minimum (sometimes more in heavy-use seasons). In addition to increasing the energy efficiency of your A/C unit, a clean filter will be more effective at cleaning the air in your home, potentially reducing allergens and illness.


2.  Regulate & Calibrate Your Thermostat. Many things can throw off the calibration of your thermostat, including dirt build-up or an accidental knocking. Checking your thermostat’s calibration and accuracy can help you to better control your energy use while getting the actual temperature you want. Not checking them can result in increased energy bills, which nobody wants to pay!


3. Reduce Heat from Sunlight. There are many ways that Vancouver residents can reduce heat from sunlight in their home, including blinds, window shades, and tinted windows. These strategies help keep heat from entering the home, allowing air conditioners to work less to keep your home cool and comfortable. Because your air conditioner works less, you may see a marked decrease in your energy bills, making sun protection a worthwhile investment!


4. Clean Your Vents. Like cleaning your air filter, cleaning your vents may reduce the amount of allergens and dust in the air, and it certainly improves the energy efficiency of your air conditioning! Clean your vents to make sure that they are free from dust before seasons when you anticipate using your A/C unit more. This will help you and your family to enjoy fresher, healthier, and more energy efficient air!


These tips are not all-inclusive, but they should help you to start off your summer months with a well-maintained A/C unit. Should you experience problems with your air conditioner in Vancouver, or should you want professional maintenance services, we at Milani will be happy to help. Just give us a call! 

Buying Heating Systems

Things Shoppers from Vancouver Should Look for When Buying a Heating System

If you are in the market for a new or replacement heating system in Vancouver and don’t know much about heating systems, you are not alone. Many homeowners are in the same boat as you. And many of that number put their trust in their local, professional, and qualified heating and cooling contractor to find the right furnace for their homes.


Before calling for an estimate, there are some things you can do to “prepare” yourself for one of the most important purchase you can make. Here is a checklist of things you should look for when buying a heating system.


1. Know your energy alternatives. There are lots of options today when it comes to heating your home. Gone are the days when the choices were so cut and dried. Check with your heating and cooling contractor for suggestions.

2. Know what size your furnace should be. Furnaces are not “one size fits all.” The size of the furnace is determined by its Btu (British thermal unit) rating. For example, a one-story ranch home on a crawl space requires less heating capacity than a two-story colonial with a basement, thus it would require a furnace with a smaller numbered Btu rating. A home with a great deal of heat loss through windows and doors may require various furnace sizes. And don’t forget about insulation. Insulation can affect the furnace size, too. Again, check with your heating and cooling contractor for recommendations.

3. How much room do you need for your furnace? Some homes have mechanical rooms for furnaces and water heaters while others utilize attics, basements, or crawlspaces for furnaces. If you think you need a big furnace to heat a big home, think again. Furnace manufacturers have been downsizing their heating equipment for years, while maintaining the same heating capacities. One example are wall hung boilers, which utilize water and electric as heating sources and are installed on a wall, making the unit easy to locate and easy to service – while at the same time being off the floor and out of the way.

4. Will your heating system be “plug and play?” New furnaces can take the place of the ones they are replacing by using the same space. But sometimes a replacement unit may need some altering to fit into an existing duct system. It is almost a given that a new plenum (the part attaching the furnace to the ductwork) will have to be fabricated. But the new furnace may also require some other modifications to an existing duct system. You should understand this ahead of time and be prepared to pay additional costs.

5. A box is a box is a box. As a rule, most heating systems are made the same. In some cases, one furnace manufacturer may produce several different brand names. The best “brand” is the heating and cooling contractor who installs and services your heating equipment. Do your homework ahead of time and find a qualified and professional contractor. Ask friends and family for recommendations. This is may be the most important thing to look for when buying a heating system.

Congrats Milani, Consumer Choice

Milani Plumbing 2nd Year Winner Consumer Choice Awards Business Excellence


Each year across Canada, Consumer Choice Award gathers the opinions, perceptions and expectations through the responses of thousands of consumers and businesses. Established in 1987, the selection process has been perfected with a third party research firm to ensure that only the most outstanding service providers are the winners within an industry. This is the only organization in North America to recognize business excellence by conducting a research that surveys both the consumer & business community with statistical accuracy. The research method determines all service providers, ultimately selects the top ranked companies, and establishes the winner within each business sector in a specific city.

For the second year Milani Plumbing, Drainage and Heating is the recipient in four categories:

- Plumbing Contractors
- Drainage Contractors
- Heating and Cooling
- Bathtub remodeling.

We want to thank our customers for choosing us all these years; these rewards make us work even harder to continue to give the superior service they deserve. We also want to thank Consumer Choice Awards for highlighting Vancouver Businesses who have demonstrated a high quality of service and customer care.

Boiler Safety Inspection

Boilers: Milani Safety Inspection


The rule is: if you want a well running heating system in your residence or building, pay close attention to the boiler maintenance. Boilers should have regular maintenance in order to reduce energy cost and extend the life of the system. At least once a year have a specialist do a professional inspection of the heating system. Do not wait for your equipment to fail; bigger problems and huge bills are the result of lack of maintenance.

Milani Plumbing, Drainage and Heating has qualified and licensed technicians that can perform a professional preventive service:

- Visual inspection of heat exchanger
- Pilot flame
- Boiler press and temp settings
- Expansion tank
- Boiler Feed
- Back-flow prevention
- Identify leaks or signs of leakage
- Boiler relief valve
- Auto-vents
- Venting condition
- Combustion and ventilation air
- Proper clearances for boiler venting
- Combustible material stored near boiler
- Wiring condition
- Pumps
- Identify / explain poli B if present
- Mixing valve
- Gas manifold pressure
- Adjust burners
- Check high limit switch
- Drafting
- Zone valves
- Unusual noises (air banging etc…)
- Test for gas leaks
- CO test

Milani Heating - Boilers Unusual Noises

If your boiler or pipes are making weird noises and don’t let you sleep at night, they need your attention.  Noises could be the first sign of a larger problem, always address them: shut the boiler down and call an expert.

One of the most common noises is a banging noise coming out of the pipes, like a knocking sound in the system.  This sound is produced by accumulated air in the boiler and pipes.  A pressure release valve or ‘bleeder’ will help to take the air out of the system and should eliminate that annoying banging sound.

There are other problems that cause disturbing noises in the boiler, for more information see the video below and call us for a phone consultation.

Burnaby: Christmas feast put on for 'the forgotten bunch'

Article from The Province. Read the full article here


They are often forgotten at Christmas time.

To help put some holiday cheer into the lives of 28 mentally ill patients at Burnaby Hospital, Milani Plumbing Drainage & Heating cooked up three 30-pound turkeys with all the fixings on Thursday.

Company president Vern Milani said they had eight employees start at 5 a.m. to get the big birds ready for the in-patients.

“They always get forgotten,” Milani said of the in-patients at the hospital’s mental health unit. “It is always the kids who get the attention — these are the forgotten bunch.”

Milani said plumbing technician Jason Weeks was the lead cook. He deep-fried the birds before throwing them on the barbecue to get them ready for the noon meal.

Pam Vickram, the manager of the mental health ward, said Christmas time can be tough on the in-patients because they are not allowed to leave the hospital.

The turkeys, she said, give the in-patients a sense of Christmas and that people care about their problems. “It gives them a celebration for the holidays,” she said.

“They feel they are getting something special.

“They don’t feel left out.”

The patients suffer from a variety of disorders, Vickram said, including depression, anxiety, schizophrenia, bipolar disorder and substance abuse.

The average stay for the patients ranges from 11 to 12 weeks.

“They are very happy something like this is being done for them,” added Vickram of the festive luncheon put on for the patients and staff of the unit.

Due to the hospital’s privacy concerns, the patients were not allowed to speak to the media.

MILANI BOILERS - The most common central heating problems

When was the last time you gave your central heating system proper maintenance? If your answer is two, three, four years ago or “I don’t remember”, you will probably run into problems with your boiler sooner rather than later. The boiler accounts for 60% of the cost on your yearly energy bill and yet we pay no attention to it. We simply expect it to work when we need it.

If you don’t service your boiler annually, these are the most common problems that can disturb your winter:

1. No heat or too much heat in one area of the house. The second floor has no heat, or just the living room is freezing. Usually this problem is because the zone valve is not working properly.

2. No heat in the whole house. In this case your technician would be looking to fix or replace your thermocouple or gas valve.

3. Low or High Pressure in the boiler.

4. Leaks. Can be very small at the beginning but usually will become a bigger problem.

No matter what the problem, don’t panic; call a certified heating technician right away. If you have a gas leak, call Fortis BC immediately.

In the video below, Milani explains in more detail the reasons for these common problems.

Missing Heat At Home

MILANI FURNACE: There is no heat at home... What could be wrong?


The worst thing that can happen is to come home, tired after a long day of work and your house is colder than the iceberg that sunk the Titanic! What could be wrong? Easy, your furnace is not working properly anymore. The most common cause of problems with your furnace, doesn’t matter if it is a high efficient one or a 35 years old one, is lack of maintenance. Having a Furnace Tune-up once a year helps prevent unexpected breakdowns, poor comfort, increased energy costs and huge frustration.

What can cause lack of heat at home?

1. Furnace or heating system pilot or ignition control problems.
2. Dirty or clogged filters.
3. Fan motors, belts and bearings not working, causing air flow problems, furnace overheating or poor heating control.

MILANI Plumbing, Drainage & Heating has the most qualified professionals who can quickly diagnose the problem and make the repairs. Watch this video to see what might be happening if your furnace stops working: