Yes of course you can clean your own drains or sewer. Do you want to? It is typical of many homeowners or businesses to want to "do it yourself" and save money in the process. But if you do, how will you see deep inside your pipes, or inside the sewer line. Professionals use video cameras and have specialized equipment such as metal snakes and jetting equipment designed specifically to remove debris, and do it in a timely and professional manner, safety being an important aspect as well. And knowing what eco friendly chemicals to use and generally being certain the pipes are clean and not damaged is something only experts will know.

So while it always costs less to do it yourself, it isn’t always the smartest choice. Would you clean your own arteries or have a doctor consult and do so with professional services. Plumbing is the internal artery system of your home. Maintain it and treat it well and it will treat you well. Professional’s go through years of training to be certified to handle these projects.

Cleaning drains annually is appropriate for a whole house inspection and can be critical in maintaining your plumbing system’s health. It’s also good to have items such as your homes drain pipes cleaned twice a year with a hot water flush and disinfectant. Check your outdoor drains twice year and remove any debris visible. If you have gutters, have them cleaned twice a year as well.

Sadly you may not before it’s too late. Most people don’t find out until water is backing up and entering the home. Most people don’t concern themselves with clogged drains or plumbing backups until they’ve reached a crisis. Scheduling regular preventative maintenance is a simple and effective step in maintaining your plumbing system’s health.

  • Inspect your drains twice a year.
  • Inspect your homes internal drain and flush twice a year with hot water and disinfectant.
  • Keep all debris clear from outside drains.
  • Do not place cooking oil fats down you drains – if you do, add soap degreaser to it before you flush it down it will be less likely to clog – as oil solidifies and becomes heavy and clogs drains.
  • Schedule annual maintenance with Milani through our the MVP Plan.

A geothermal heat pump or ground source heat pump (GSHP) is a central heating and cooling system that pumps heat to or from the ground. It uses the earth as a heat source (in the winter) or a heat sink (in the summer). This design takes advantage of the moderate temperatures in the ground to boost efficiency and reduce the operational costs of heating and cooling systems, and may be combined with solar heating to form a geosolar system with even greater efficiency. Geothermal heat pumps are also known by a variety of other names, including geoexchange, earth-coupled, earth energy or water-source heat pumps.

A geothermal heat pump doesn’t create heat by burning fuel, like a furnace does. Instead, in winter it collects the Earth’s natural heat through a series of pipes, called a loop, installed below the surface of the ground or submersed in a pond or lake. Fluid circulates through the loop and carries the heat to the house. There, an electrically driven compressor and a heat exchanger concentrate the Earth’s energy and release it inside the home at a higher temperature. Ductwork distributes the heat to different rooms. In summer, the process is reversed. The underground loop draws excess heat from the house and allows it to be absorbed by the Earth. The system cools your home in the same way that a refrigerator keeps your food cool – by drawing heat from the interior, not by blowing in cold air. The geothermal loop that is buried underground is typically made of high-density polyethylene, a tough plastic that is extraordinarily durable but which allows heat to pass through efficiently. When installers connect sections of pipe, they heat fuse the joints, making the connections stronger than the pipe itself. The fluid in the loop is water or an environmentally safe antifreeze solution that circulates through the pipes in a closed system.

In most cases – yes. If your home is a single detached dwelling, it is likely the installation of a geothermal heat pump would be feasible and beneficial. Contact Milani today for a free evaluation.

Again, in most cases – yes. A geothermal system can be installed utilizing your existing duct system. Contact Milani today for a free evaluation.

No. Geothermal heat pumps do not utilize an outdoor unit to heat and cool your home, instead, they use the renewable energy of the earth to provide warm and cool air.

Yes. When in operation, a geothermal heat pump can be configured to provide hot water for domestic uses (showers, laundry, dish washing, etc.). In heating mode, a geothermal system will provide hot water in a more energy efficient manner than a traditional hot water heater. In cooling mode, the byproduct of the geothermal heat pump’s operation is heat – therefore it provides hot water for free! When the geothermal system is not in operation, your hot water is heated with a traditional water heater. Installing an additional water heater is optional for a homeowner, but not necessary in most cases.

Yes. A geothermal heat pump system can be configured to heat your pool or spa in a manner that will reduce your current costs to heat either or both of them.

A geothermal heat pump system is more than three times as efficient as the most economical fossil-fuel furnace. Instead of burning a combustible fuel to create heat, a ground-source system moves the earth’s energy. By moving heat, the ground-source system provides three to four units of energy for every one unit used to power the system’s compressor, fan and water pump. For more information on energy efficiency of geothermal heat pump systems, click here to view our Geothermal Cost Benefits page our click here to view our Geothermal Environmental Benefits page.

A "loop" is an industry term for the underground piping that is connected to a geothermal heat pump to move the free and renewable energy from the earth to the indoor unit that circulates warm and cool air in your home. There are several types of loop systems that are utilized in the United States. The most common type of loop system installed today is a "closed loop". Closed loop systems are environmentally benign. They are sealed so that no fluid is exchanged with the environment. The fluid often includes an antifreeze solution to protect the heat pump equipment. The connection process heats the pieces of tubing and fuses them together – effectively becoming one continuous pipe. The high density polyethylene piping used in geothermal heat pump systems is the same or higher grade of pipe used in cross country natural gas piping and closed loop systems installed by Milani come with a 55 year warranty (yes, that’s fifty five years)!

No. Your geothermal heat pump utilizes the same loop to absorb and exchange the earth’s free energy in both heating and cooling mode.

A loop is simply a series of thermally fused black high density plastic tubing. If you want to see what it looks like, make sure you get a look when it’s being installed. Once the loop has been installed, it is buried and out of sight forever!

Yes. 97% of homeowners who replace their conventional heating and air conditioning system with a geothermal system report increased levels of comfort in their home.

No. First, geothermal heat pump systems do not utilize an outdoor unit, so any noise outside is completely eliminated. The indoor air handling unit will produce as much – or less noise than your current indoor unit. Many homeowners who convert to geothermal systems from oil are very pleasantly surprised by the quiet operation compared to their old system.

No. Geothermal heat pumps have been installed in the United States since the 1940’s. Over 1 million geothermal heat pumps are in operation in homes, business, schools and government buildings across the United States. Approximately 50,000 geothermal heat pump systems are installed in the United States every year – most of them replacing inefficient, fossil fuel burning, environmentally harmful heating and air conditioning systems.

No. In fact, they require less maintenance than conventional heating and cooling systems. Milani recommends 1 annual maintenance visit per year for a geothermal system as opposed to 2 separate visits for conventional systems. It is therefore less expensive to maintain a geothermal heat pump system when compared to a conventional system.

Due to the initial investment, this can be a common concern among homeowners. Many homeowners alleviate this initial burden by utilizing financing that can be secured individually or through third party lenders recommended by Milani. In many cases, homeowners employ intermediate term loans that are flexible and allow for low monthly payments that are actually less than the monthly utility savings that they realize through the geothermal system – therefore making the installation essentially "free"! Contact Milani to schedule a free survey to provide an estimate of approximate savings and costs to see if a geothermal system makes sense for your home.

Absolutely. In fact, it’s the "greenest" of all heating and air conditioning systems available today. In addition, geothermal systems can be combined with solar and wind power generating systems to further reduce your carbon footprint.

Yes. Due to their durability, flexibility, efficiency and ability to provide extremely comfortable home environments in both mild and harsh weather conditions, geothermal heat pump systems are ideal for our climate.

The white substance is actually mineral deposits. To remove the mineral deposits from the shower head, pour a cup of vinegar into a plastic bag and then place the bag over the shower head fixture and leave it in place overnight. The next day, remove the bag and use an old toothbrush to scrub off the deposits.

This usually indicates that the flush valve in your toilet tank is not seating correctly and water is leaking from the tank into the bowl. This could be the result of the lift chain being tangled, faulty flapper or a problem with the flush valve itself.

The high temperature cutoff may have been tripped, and may need to be reset. Otherwise it’s generally a faulty heating element or thermostat.

The temperature control may be set too low. Otherwise it’s generally a faulty heating element or thermostat.

The pilot light may be out, or you may have a faulty thermocouple or gas valve.

Try removing the faucet aerator at the end of the spout and cleaning the screen of any dirt and debris. The faucet aerator is designed to diffuse the water to prevent splashing, but it can become clogged over time.

It could be the anode rod in your water heater. Which leads to the question…What is an anode rod? On the top of your water heater you will find a plug fitting screwed into the tank. Suspended from that fitting is a solid metal rod of magnesium, aluminum or zinc. The sole purpose of these rods is to slowly corrode away so the tank will not. Also referred to as sacrificial anodes, the rods sacrifice themselves to protect the steel tank from rusting. When the anode is no longer able to give sufficient protection, the steel tank will begin to rust. Anode rods can be changed to aluminum in cases where certain chemicals in your water supply cause undesirable odors. Depending on your water conditions, you should have your rods checked every 2 to 4 years to insure tank’s longevity and your peace of mind.

This problem is usually caused by the water lines not being properly secured. It can be easily fixed but only if your water lines are easily accessible. It means that either in one or many places your water lines come into contact with the wood of your floor joists. All you need to do is get copper or plastic pipe hangers that will secure your water lines to your wooden joists.

A plumbing maintenance agreement gives you the peace of mind that your plumbing system is operating both reliably and efficiently. Our comprehensive inspection identifies potential problems before they become inconvenient and costly emergencies. We will save you money by locating and repairing any leaks within your plumbing system.

Our trained, professional installers will discuss this with you based on your specific wants or needs.

Tankless water heaters will supply ‘endless’ hot water and can offer ‘instant’ hot water at the same time if used with a recirculation system.

Our tankless water heaters are so small that you can have them installed just about anywhere in your home. A conventional tank-type water heater is about five-feet tall, while a tankless water heater is less than a third of that.

No! Improper installation will void your warranty and could have a potentially harmful effect on you and your family.

Yes! Perhaps the greatest benefit of our tankless water heaters is that The Federal Government is issuing tax credits of 30% (up to $1500) to homeowners that replace their tank-type water heaters. Please note: This is not a deduction, but rather full dollar-for-dollar credits (the $1500 tax credit is like earning $6000 of income with no taxes if you are in the 25% tax bracket). In addition, homeowners can potentially receive up to $300 in PECO and/or manufacturer rebates through the end of the year when they replace their old, inefficient tank style water heaters.

A main line sewer clean out is one or two pipes that normally stick up out of the ground, usually in the front or back yard of the home, and typically in the flower beds around the home or within 2 to 4 feet of the edge of the foundation. This clean out is one or two pipes that tee directly into the main sewer line, its purpose is to allow for something, normally a sewer machine cable to be inserted into the sewer line to unstop a clogged sewer as necessary. We use these clean outs in order to insert a rubber inflatable test ball into the sewer line, or a sewer camera for testing purposes.

This is a very common problem and there is no definitive answer as each drain could be clogged for a different reason. The best thing to do is to make sure that the drain is not clogged with hair or soap chips. You can do this by visually inspecting the bathtub or sink drain. The best way to clean hair from a bathtub drain is to remove the drain grate and take a coat hanger and put a little hook on the end and scoop out the hair. You could also use a pair of needle nose pliers as well. The easiest way to clean hair from a lavatory sink drain is to remove the pop-up drain assembly altogether and use the same technique as mentioned above.

A bathtub drain is difficult to clear if you have a trip lever because as you plunge the water could push up the trip lever riser. So the best way to use a plunger in a bathtub is to push the plunger in fast and forceful to try to get as much pressure as possible into the p-trap. Plunging a bathtub is not going to work for every clogged drain, and most times you will need something stronger like a snake.

The household plunger is frequently the first defense mechanism used to unclog a toilet. Before using a plunger you will want to turn off the toilet’s water shut-off valve. Turning off the emergency shut-off valve will prevent accidental flushes, which can lead to an overflow. Once you have the water turned off, you are ready to unclog the clogged toilet. The rubber end of the plunger should be soft, flexible and have no cracks. To unclog, place the rubber end of the plunger over the clog and push down with a fair amount of pressure. The clog should eventually break, allowing the water to drain.

A video camera pipe inspection allows for a real-time visual inspection of underground sewer lines and other piping in order to determine the condition inside the pipe. This state-of-the art technology uses a flexible fiber optic cable with a high-resolution video camera on the tip that transmits images back to the camera operator who can make an informed diagnosis of any problems found. As the cable is inserted through the pipe, equipped with powerful lights it is able to record its findings which can be saved to CD for a permanent record. Our professionally trained technicians are able to pinpoint problems with broken, cracked or collapsed drains that require repair or replacement.

A well is an artificial opening in the ground made for the purposes of extracting and using ground water. Water wells are usually drilled into either unconsolidated sediments or bedrock.

First, check the power source (fuse box/circuit breaker box) to see if a fuse is blown or a breaker is tripped. If it is, simply replace the fuse or reset the breaker.

Safe, clean water is one of the most important substances in our lives – for drinking, cooking bathing and cleaning. It’s one of the simplest things you can do to take care of the health and well-being of your family. Professional testing will reveal levels of unwanted minerals, hardness and PH imbalance, as well as other contaminants. You can’t see these things with the human eye. Testing is the only way you’ll know for sure. Our expert, highly trained water treatment consultants can provide proper testing and proven solutions to any water quality problems you might have.

All wells require a casing to seal off possible contaminants at or near the ground surface. This is a board of health requirement so that ground water runoff does not enter the well.

Well pumps are not designed to run continuously, and they don’t operate each time you use a faucet or flush a toilet. That is where your well storage tank comes into play. In order to allow consistent water pressure at the plumbing fixtures within your home and to relieve the unnecessary stress of the well pump turning on and off, the water is first moved to a well holding tank. Inside a well storage tank is an air bladder that becomes compressed as the water is pumped into it. The pressure in the tank is what moves the water through the household plumbing system. When the pressure reaches a preset level, which can be anywhere from 40 to 60 psi, a switch stops the pump. As water is used in the home, pressure within the tank begins to drop until the pressure switch turns the pump on and the cycle is repeated.

Hard water is the most common problem found in the average home. Hard water is water that contains dissolved hardness minerals above 1 GPG. Calcium, manganese and magnesium are the most common hardness minerals.


For many uses, it would not matter. For instance, to put out fires, water your lawn or wash mud off the streets, water would have to be pretty hard to cause a problem. However, for bathing, washing dishes and clothes, shaving, washing your car and many other uses of water, hard water is not as efficient or convenient as ‘soft water’. For instance:

  • You will only use half as much soap when cleaning with soft water.
  • Hard water and soap combine to form ‘soap scum’ that can’t be rinsed off, forming a ‘bathtub ring’ on all surfaces and dries leaving unsightly spots on your dishes.
  • Soap scum remains on your skin even after rinsing, clogging the pores of your skin and coating every hair on your body. This crud can serve as a home for bacteria, causing diaper rash, minor skin irritation and skin that continually itches.

When hard water is heated, the hardness minerals are re-crystallized to form hardness scale. This scale can clog your pipes and water heater, causing premature failure, and repair or replacement.

When the hardness minerals are removed from your water, soap no longer forms soap crud, or ‘bathtub ring’ on your skin, clogging your pores, clinging to every strand of hair. You are now truly clean. That slick "slimy" feeling is your natural body oil without the soap scum. The old saying that you get "squeaky clean" is a myth; the feeling is caused by the soap scum on your skin. Furthermore, that soap scum provides an excellent place for bacteria to hide and grow, causing numerous skin ailments.

Water quality can vary from town to town – even from well to well in the same neighborhood. That’s why we highly recommend testing your water before purchasing any water treatment system. That is also why we carry a broad line of water conditioning systems and filters. Each is designed to effectively treat different water problems. Our wide choice of proven systems makes it easy to match the right system to your specific water quality needs.

Yes. Iron and sulfur bacteria can enter your household plumbing from a well. Once introduced, this bacteria usually remains and multiplies within your plumbing system. The result can be unwanted odors, along with red, slimy stains on plumbing fixtures.

Regional testing continues to reveal ground water contaminants of all kinds. Even municipal water supplies are not immune to treatment failures or accidental contamination. Your best safeguard against contaminants is a point-of-use water treatment system. Not all systems, however, remove the same contaminants.

Heating, Ventilation and Air Conditioning.

No. Every system is designed to heat and cool a certain number of square feet. By closing registers and doors in certain rooms, you disrupt and decrease the system’s airflow and efficiency. Your system will have to work harder to heat or cool less space, making it stop and start more and become less efficient.

Manufacturers generally agree that plants should not be closer than 18 inches. Air conditioners and heat pumps need intake and exhaust air to operate efficiently. If air cannot circulate, the unit could build up heat and require service.

Temperature settings depend on the time of year and your personal preferences. In the summer 74° to 76° is generally the setting range that most people prefer. Remember, when leaving your house, try to avoid drastic temperature changes. Do not set your temperature back more than 5°; this will cause your unit to work harder to achieve the desired temperature setting.

Because they are electronic, programmable thermostats are more accurate and efficient than thermostats that contain mercury. Plus, they allow you to automatically control the temperature in your home at different times of day without ever touching your thermostat.

S.E.E.R. is an acronym for Seasonal Energy Efficiency Ratio and is the most commonly used measurement of an air conditioning or heat pump system’s energy efficiency when evaluating cooling performance. In essence, a S.E.E.R. rating is similar to a miles per gallon (MPG) rating for an automobile. As in MPG’s, the higher rating, the more efficient the cooling system is – or the less energy it consumes while in use. Effective January of 2006, the minimum S.E.E.R. for all residential central air conditioning systems is 13 S.E.E.R.

In general, Milani recommends that you replace your disposable filters at once a month. If you have washable filters, they should be cleaned once a month. However, some homes may require more frequent filter changes due to conditions within the home.

Regular filter replacement helps your heating and cooling system operate at peak levels and improves indoor air quality. It is important to change filters regularly to ensure proper air flow and to keep your home free from dust, allergens and germs.

Your air filter should be located in either the blower compartment of the furnace, in an attached filter case, or in a return air grille in a wall or ceiling of your home. If you cannot find the air filter, your Milani technician will be happy to show you where it is located and how to change it during your next maintenance visit.

In most cases, yes. If you have one system that provides both heating and air conditioning, then more than likely they share the same filter.

If you are unable to find the appropriate-size air filter at your local hardware outlet, contact Milani for assistance.

We spend 90% of our time every day indoors. Plus, today’s efficient, airtight homes are excellent at conserving energy, but that also makes them better at trapping potentially irritating particles inside the home. With the rising number of people who suffer from allergies and asthma, indoor air quality has become more and more important to our general health and well-being. The Environmental Protection Agency has stated that indoor air can be 4 to 5 times more harmful than outdoor air.

Yes. Consider that the average home generates 40 pounds of dust per year for every 1,500 square feet of space. While regular home cleaning is an excellent measure to reduce exposure to irritants and pollutants, it’s simply impossible to remove enough of the material by hand to make your home’s air as comfortable as it can be. In addition, certain irritants and sources of indoor air pollution cannot be cleaned by hand.

You might want to consider having your ducts cleaned. Keep your filters clean and change them regularly. Install a High Efficiency air filtration system that works in conjunction with your HVAC system. For more on Indoor Air Quality Solutions, please click here to visit our Indoor Air Quality page.

Whole Home Air Cleaners are designed to perfectly fit as a component of your total home comfort system. Unlike many air cleaners that are situated in a single room of the house, Whole Home Air Cleaners are installed and operated through the same duct work that your furnace or air conditioner might use. It operates out of sight of most living spaces to provide up to 99.98% cleaner air throughout your entire home.

The American Society of Heating, Refrigerating and Air Conditioning Engineers (ASHRAE) recommends a household humidity level between 30 and 60 percent.

This is a difficult question to provide a "blanket" answer for. As an analogy, it is a similar process of considerations that a car owner must consider when deciding whether to replace a vehicle or not.

The age of the current system. Our philosophy is that if the current heating system is 15 years old or older, replacement should be seriously considered.

What is the history of the air conditioning system? Has it required frequent repairs throughout its lifespan? Is it noisy? Does it show signs of excessive wear (rust)? Has it been well maintained by an HVAC company on an annual basis?

Are there any current rebates or tax credits available towards the purchase of a new high efficiency air conditioning system that will help offset the initial investment?

Does the current system provide the level of comfort that you want? There is a growing difference between "builder grade" and consumer choice in what a system can offer in terms of comfort and convenience.

How much will the repairs cost…and how many more repairs will you need in the future? Is keeping an older system operational worth the time, the money and the inconvenience? Often, replacing an old air conditioning will prove to be the less expensive option than paying for repeated repairs.

If you’re deciding on a new system and have not kept up with advances in the industry, you will be amazed at the number of options that you have. Today’s comfort systems offer a surprising number of options and combinations – from individual heaters and air conditioners to integrated or "hybrid" systems. Systems can vary widely in terms of energy efficiency. The ability of systems to monitor conditions and adjust automatically has increased dramatically. And a wider variety of indoor air quality add-ons are available than ever before.

These changes make the replacement decision even more complex than ever, so you can see how important it is to find a HVAC company that will work with you to custom design a system for your home and budget. At Milani, our goal is to be a company that will partner with you to not only install a system that is appropriate for your situation, but then help you keep the system operating at peak performance.

Yes, we believe so. That’s why we only recommend the most reliable air conditioning systems on the market. However, the manufacturer or brand is only one part of a high performance and reliable A/C system – the air conditioning system design and the quality workmanship that are utilized are crucial to having a long lasting, reliable and trouble free A/C system that reduces your energy bills.

Here are some general rules of thumb when you are ready to replace your existing equipment:

  • Choose a manufacturer that has a good reputation for quality and durability.
  • Choose a model with a high energy efficiency rating to bring you better comfort and lower your seasonal energy bill.
  • Be sure that the system you have chosen has been properly sized for the unique needs of your home.
  • Finally, choose a reliable company with excellent customer satisfaction and a track record of service after the sale. Talk to your friends and neighbors.

Due to the many different makes, models and customer needs, as well as installation variables within the home, price is an issue that can only be solved by doing a thorough evaluation of your home and existing equipment.

Milani offers several financing options. Your Milani Comfort Specialist can recommend a financing plan that best suits your needs.

Milani installs heating and air conditioning systems that qualify for the Federal Tax Credit every day. Once the installation is complete, homeowners are provided with all certifications and documents showing proof of installation of a qualifying system. For clarification, the Federal Tax Credit for high efficiency central heating and air conditioning systems is 30% of the installed cost, with a maximum credit of $1,500. This is not a tax deduction – but rather a full, dollar for dollar credit.

Your individual eligibility can only be determined by your tax preparer – consult your tax preparer before making any final decisions on heating or air conditioning replacement if you plan to take advantage of the tax credit.

You may or may not replace your current A/C system with a larger or smaller one. The size or capacity of your new air conditioner will be determined and recommended by your Milani Comfort Specialist. The only accurate way to determine the proper sized air conditioning system for your home is to perform a load calculation to determine the cooling needs for your home on the hottest days of the year. It is common to find existing air conditioning systems that are oversized for the home. This results in decreased comfort, increased humidity levels in the summer, increased energy usage, increased equipment failure and shortened life span of the heater.

This is up to the individual consumer, but we highly recommend that homeowners at purchase an extended warranty coverage plan. Why? Most manufacturers are now offering 10 year parts warranties on heating and air conditioning systems. What is not covered is the labor charges to replace the warranty parts. For example, if a compressor on a system purchased in 2010 was in need of replacement in 2019, the compressor would be covered under warranty. However, the labor to replace the compressor would not be covered. In this example, the extended warranty purchased in 2010 would have cost less than the labor to replace the compressor in 2019. Your Milani Comfort Advisor can discuss further benefits of an extended warranty plan with you.

Check the air filter to make sure it is clean. If needed, clean or replace it. Check to make sure that the area around the indoor unit (your air handler or furnace) is free from debris and clutter. Check the service records for the air conditioner. If a precision tune-up has not been performed on the A/C system within the last year, call Milani for a precision tune-up on your heater.

In cases of extreme heat and humidity, it will take time for an air conditioning to lower the temperature inside the home. Properly sized air conditioning systems are designed to maintain temperature during the hottest days of the year, actually lowering the temperature can take time if the system has been off for an extended duration. We recommend using a programmable thermostat to raise the setting a few degrees during the day when no one is home and then having it set to the appropriate level when you get home. Also, check the filter. Air conditioning systems are far more sensitive to dirty filters than heating systems are.

This is a very common complaint of homeowners. The first recommendation is to check all vents to make sure they are not covered by furniture or other items. If all vents are clear of obstruction, make sure all blinds and window treatments are kept closed during the day to reduce the effects of the sun heating the space. If the problem persists, this could be a result of an inadequate duct system and/or an improperly sized air conditioning system. Fortunately, Milani offers zoning solutions that can allow for different areas of the home to be cooled independently of others.

Turn the system off at the thermostat. This is can be indicative of a problem. Call Milani to have a technician inspect the system to determine the cause of the problem.

No. Air conditioners are designed to withstand northern winters. Any snow or ice that has accumulated on an un-used air conditioner during the winter time will harmlessly melt away long before the cooling system will be needed for operation. If an un-related circumstance is causing excessive ice build-up on your air conditioner, (for example, a clogged roof gutter spilling water), the extenuating circumstance should be addressed.

Manufacturer’s recommend that the heating and air conditioning system in a central heating and cooling system are each serviced once a year. If your air conditioning system has not had a precision tune up, call Milani today.

Heating and cooling units often run for as many 2,000 hours per year. When you neglect them, you pay a hefty price in wasted fuel, shortened equipment life and inconvenient and expensive breakdowns. Having your equipment regularly tuned-up, results in fewer service problems, lower energy bills, a safer system and warranties that are kept valid.

Heating, Ventilation and Air Conditioning.

No. Every system is designed to heat and cool a certain number of square feet. By closing registers and doors in certain rooms, you disrupt and decrease the system’s airflow and efficiency. Your system will have to work harder to heat or cool less space, making it stop and start more and become less efficient.

Manufacturers generally agree that plants should not be closer than 18 inches. Air conditioners and heat pumps need intake and exhaust air to operate efficiently. If air cannot circulate, the unit could build up heat and require service.

Temperature settings depend on the time of year and your personal preferences. In the winter 68° to 72° is generally the setting range that most people prefer. Remember, when leaving your house, try to avoid drastic temperature changes. Do not set your temperature back more than 5°; this will cause your unit to work harder to achieve the desired temperature setting. This is particularly important if your home is heated by a heat pump system.

Because they are electronic, programmable thermostats are more accurate and efficient than thermostats that contain mercury. Plus, they allow you to automatically control the temperature in your home at different times of day without ever touching your thermostat.

In general, Milani recommends that you replace your disposable filters at once a month. If you have washable filters, they should be cleaned once a month. However, some homes may require more frequent filter changes due to conditions within the home.

Regular filter replacement helps your heating and cooling system operate at peak levels and improves indoor air quality. It is important to change filters regularly to ensure proper air flow and to keep your home free from dust, allergens and germs.

Your air filter should be located in either the blower compartment of the furnace, in an attached filter case, or in a return air grille in a wall or ceiling of your home. If you cannot find the air filter, your Milani technician will be happy to show you where it is located and how to change it during your next maintenance visit.

In most cases, yes. If you have one system that provides both heating and air conditioning, then more than likely they share the same filter.

If you are unable to find the appropriate-size air filter at your local hardware outlet, contact Milani for assistance.

We spend 90% of our time every day indoors. Plus, today’s efficient, airtight homes are excellent at conserving energy, but that also makes them better at trapping potentially irritating particles inside the home. With the rising number of people who suffer from allergies and asthma, indoor air quality has become more and more important to our general health and well-being. The Environmental Protection Agency has stated that indoor air can be 4 to 5 times more harmful than outdoor air.

Yes. Consider that the average home generates 40 pounds of dust per year for every 1,500 square feet of space. While regular home cleaning is an excellent measure to reduce exposure to irritants and pollutants, it’s simply impossible to remove enough of the material by hand to make your home’s air as comfortable as it can be. In addition, certain irritants and sources of indoor air pollution cannot be cleaned by hand.

You might want to consider having your ducts cleaned. Keep your filters clean and change them regularly. Install a High Efficiency air filtration system that works in conjunction with your HVAC system. For more on Indoor Air Quality Solutions, please click here to visit our Indoor Air Quality page.

Whole Home Air Cleaners are designed to perfectly fit as a component of your total home comfort system. Unlike many air cleaners that are situated in a single room of the house, Whole Home Air Cleaners are installed and operated through the same duct work that your furnace or air conditioner might use. It operates out of sight of most living spaces to provide up to 99.98% cleaner air throughout your entire home.

The American Society of Heating, Refrigerating and Air Conditioning Engineers (ASHRAE) recommends a household humidity level between 30 and 60 percent.

This is a difficult question to provide a "blanket" answer for. As an analogy, it is a similar process of considerations that a car owner must consider when deciding whether to replace a vehicle or not.

The age of the current system. Our philosophy is that if the current heating system is 15 years old or older, replacement should be seriously considered.
What is the history of the heater? Has it required frequent repairs throughout its lifespan? Is it noisy? Does it show signs of excessive wear (rust)? Has it been well maintained by an HVAC company on an annual basis?
Are there any current rebates or tax credits available towards the purchase of a new high efficiency heating system that will help offset the initial investment?
Does the current system provide the level of comfort that you want? There is a growing difference between "builder grade" and consumer choice in what a system can offer in terms of comfort and convenience.
How much will the repairs cost…and how many more repairs will you need in the future? Is keeping an older system operational worth the time, the money and the inconvenience? Often, replacing an old heater will prove to be the less expensive option than paying for repeated repairs.

If you’re deciding on a new system and have not kept up with advances in the industry, you will be amazed at the number of options that you have. Today’s comfort systems offer a surprising number of options and combinations – from individual heaters and air conditioners to integrated or "hybrid" systems. Systems can vary widely in terms of energy efficiency. The ability of systems to monitor conditions and adjust automatically has increased dramatically. And a wider variety of indoor air quality add-ons are available than ever before.

These changes make the replacement decision even more complex than ever, so you can see how important it is to find a HVAC company that will work with you to custom design a system for your home and budget. At Milani, our goal is to be a company that will partner with you to not only install a system that is appropriate for your situation, but then help you keep the system operating at peak performance.

Yes, we believe so. That’s why we only recommend the most reliable heating systems on the market. However, the manufacturer or brand is only one part of a high performance and reliable heating system – the heating system design and the quality workmanship that are utilized are crucial to having a long lasting, reliable and trouble free heating system that reduces your energy bills.

Here are some general rules of thumb when you are ready to replace your existing equipment:

  1. Choose a manufacturer that has a good reputation for quality and durability.
  2. Choose a model with a high energy efficiency rating to bring you better comfort and lower your seasonal energy bill.
  3. Be sure that the system you have chosen has been properly sized for the unique needs of your home.
  4. Finally, choose a reliable company with excellent customer satisfaction and a track record of service after the sale. Talk to your friends and neighbors.

Due to the many different makes, models and customer needs, as well as installation variables within the home, price is an issue that can only be solved by doing a thorough evaluation of your home and existing equipment.

Milani offers several financing options. Your Milani Comfort Specialist can recommend a financing plan that best suits your needs.

Milani installs heating and air conditioning systems that qualify for the Federal Tax Credit every day. Once the installation is complete, homeowners are provided with all certifications and documents showing proof of installation of a qualifying system. For clarification, the Federal Tax Credit for high efficiency central heating and air conditioning systems is 30% of the installed cost, with a maximum credit of $1,500. This is not a tax deduction – but rather a full, dollar for dollar credit. Your individual eligibility can only be determined by your tax preparer – consult your tax preparer before making any final decisions on heating or air conditioning replacement if you plan to take advantage of the tax credit.

You may or may not replace your current heating system with a larger or smaller one. The size or capacity of your new heater will be determined and recommended by your Milani Comfort Specialist. The only accurate way to determine the proper sized heater for your home is to perform a load calculation to determine the heating needs for your home on the coldest days of the year. It is common to find existing heating systems that are oversized for the home. This results in decreased comfort, increased energy usage, increased equipment failure and shortened life span of the heater.

This is up to the individual consumer, but we highly recommend that homeowners at purchase an extended warranty coverage plan. Why? Most manufacturers are now offering 10 year parts warranties on heating and air conditioning systems. What is not covered is the labor charges to replace the warranty parts. For example, if a compressor on a system purchased in 2010 was in need of replacement in 2019, the compressor would be covered under warranty. However, the labor to replace the compressor would not be covered. In this example, the extended warranty purchased in 2010 would have cost less than the labor to replace the compressor in 2019. Your Milani Comfort Advisor can discuss further benefits of an extended warranty plan with you.

Check the air filter to make sure it is clean. If needed, clean or replace it. Check to make sure that the area around the heater is free from debris and clutter. Check the service records for the heater. If a precision tune-up has not been performed on the heater within the last year, call Milani for a precision tune-up on your heater.

Manufacturer’s recommend that the heating and air conditioning system in a central heating and cooling system are each serviced once a year. If your heating system has not had a precision tune up, call Milani today.

Heating and cooling units can run for as many 2,000 hours per year. When you neglect them, you pay a hefty price in wasted fuel, shortened equipment life and inconvenient and expensive breakdowns. Having your equipment regularly tuned-up, results in fewer service problems, lower energy bills, a safer system and warranties that are kept valid.

Indoor air quality is the health of the air inside a home or building. There are government standards for air quality outside as well as inside your home. Loosely defined, indoor air quality relates to good and bad elements in the inside air that can affect your health and comfort. Think of pollution or air quality ratings for outdoor air, but applied to the air inside buildings and homes.

Indoor Air Quality is important to your health. Many homes today are sealed very tightly maintaining all the energy and air inside the home, but also trapping the various air contaminants. These contaminants can be filtered out with proper ventilation, improving the indoor air quality. Many homes lack a proper ventilation system, leaving them with toxic levels of many garden variety contaminants such as:

  • VOCs (Volatile Organic Compounds) – Volatile Organic Compounds are chemicals or elements that exist and attack you, your lungs and your cells. These compounds include arsenic, formaldehyde, carbon monoxide and others.
  • Bioaerosols – Living organisms such as dust mites, bacteria, and other microscopic pests
  • Particulate Matter – Dust, pollen, and other allergens

These three types of air contaminants in small amounts may not affect an individual, or trigger allergic reactions but elevated quantities certainly can and do. Some are simply not safe for your home. Even basic home chemicals used in cleaning products when trapped in a very tight home can become part of an indoor air swamp of contaminants making you feel ill or even worse contribute to allergic reactions or sickness.

There are many things you can personally do to improve your indoor air quality, and of course the professionals at Milani can do much more using equipment only available to trained technicians.

You should always use safe cleaning agents in your home. If your home is new, have a professional review with you the air quality using a device to determine the actual components of the air. We can now tell you how just much of each element is inside the air you breath.

Be sure to operate your furnace with the fan in the "on" position to circulate air and allow the filters to do their job continuously.

Keep the humidity in your home below 50% by having a humidity control device installed. Molds and many bacteria grow in humidity levels above 50%. We recommend a high level filtration device or system, what we call a MERV rated filter. MERV stands for Minimum Efficiency Reporting Value and relates to the effectiveness of air filters. A filter with a MERV rating of 16 recommended. Why?

MERV stands for how good at removal the filter is. 12 is better than 10, 16 is the best. It removes the dust and particulate that can be in your air aggravating allergies and generally causing issues with your air quality. There are many good MERV 16 options.

At Milani we have many different solutions for home indoor air quality improvement.

Diagnosing the problem is the first step.

First we test your air to determine if there are any potential issues when compared traditional environmental standards. If we find that there are indoor air quality issues, Milani’s technicians will determine the right course of action and get you on the path to breathing cleaner air.

The following glossary of terms may help homeowners understand their home’s air quality and how regular maintenance through Milani MVP plan can improve a home’s comfort and air quality.

  • Diagnosis – Determine any indoor air problems.
  • Air Movement or Air Flow – Even flow of air recommended to all rooms. Duct air flow is key, and even sizing of ducts is critical to get air where it is needed.
  • Air Balance or Air Duct Sizing – We need to be sure air is getting to all parts of the home, and back to the filter as well. We send air out from the indoor unit through air ducts to heat and cool and we return the air back to the indoor unit to be filtered and moisture controlled.
  • Air Duct Cleanliness – Sanitize and clean the air ducts to remove contaminants and debris.
  • Outdoor Air – Some homes that are tightly sealed need fresh outdoor air introduced to replace toxic air as it is removed.
  • Humidity Control – Keeping the proper moisture levels in your air make for comfort and prevent molds, mildews and other nasty bioaerosols from growing. We recommend below 50% relative humidity.
  • Filter Well-Filters-Filtration Systems – What we call filtration systems – think about a coffee filter. Coffee grounds stay put, liquid gets through. We filter air the same way, removing as many contaminants as you like, and as your budget will permit. We have many varying filter options for all budgets.
  • UV Light – Ultra Violet Germacidal Lights – We irradiate the air with very safe and effective UVC light and kill most any living organisms, viruses included. The goal is to cleanse the air.
  • Ozone – O3 Molecules – Some UV lamps come with OZONE bulbs designed just like the Earth’s ozone layer. They attract bad molecules while still in the air duct, before they reach you, effectively eliminating any threat. Ozone bulbs are safe in your homes air ducts as the ozone deteriorates after about 3 feet.
  • Energy Recovery – HRV or ERV – It costs money to heat and cool air, so retaining the energy used when fresh outdoor air replaces indoor air can is critical for the budget conscious. Energy recovery systems extract the energy, bring in new air, and place that paid for energy back into the new cleaner air, saving money, while cleaning the air.
  • Zoning – Zone Controls – Each room of any home can have its own thermostat to control temperature and moisture (humidity) which is good for both comfort, but also saving you lots of energy spent heating and cooling rooms that aren’t in use.
  • Safety – Once cleaned and safe, it is prudent to monitor your home’s air quality with safety controls. Installed at various points, these safety alarms act like a fire alarm should dangerous gases or chemicals in your air reach toxic levels.
Proudly Canadian owned and operated 

Proudly Canadian owned and operated